Privacy Policy for VatBestWay

Effective Date: January 1, 2025

Welcome to VatBestWay (vatbestway.com). We assist visitors in obtaining cross-border VAT refunds in compliance with applicable regulations. Protecting your personal data is a top priority for us. This policy explains how we handle the data you provide and the data we collect when you visit and use our Site.

1. Information We Collect

We collect information you provide directly when you register for an account, submit forms, request assistance, or otherwise communicate with us. This may include:

• Name and contact details (email address, phone number, mailing address)
• Purchase and refund request details (invoice records, purchase dates, etc.)

We also automatically collect data about your interaction with our Site, including IP address, browser type, pages visited, time spent on pages, and referral sources. This data helps us provide and improve our service.

2. How We Use Your Information

Your data is used for the following purposes:

• To process and manage your VAT refund requests
• To communicate with you regarding your requests and account status
• To enhance and personalize your experience on our Site
• To comply with legal and regulatory obligations
• To monitor and improve security and Site performance

3. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect data about Site usage and preferences. Cookies help us:

• Remember your preferences and settings
• Provide faster and more efficient navigation
• Analyze Site traffic and usage patterns
• Deliver personalized content

You can control cookies through your browser settings. Disabling cookies may affect some features of our Site.

4. GDPR Compliance

If you are located in the European Economic Area, the United Kingdom, or Switzerland, the following rights apply under data protection laws:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (subject to legal obligations)
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please submit a request via our contact form or reach out to us using the details below.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, to meet legal obligations, resolve disputes, and enforce our agreements.

6. Third-Party Services

We may share information with third-party service providers who assist us with hosting, analytics, customer support, and other services. These providers are authorized to use your data only to the extent necessary to perform services on our behalf and are required to protect your information.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is completely secure.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children under 16. If you become aware that a minor has provided us with personal data, please contact us, and we will delete such information promptly.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post any updates on this page with a new effective date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

10. Contact Information

If you have questions or concerns about this policy or our data practices, please contact us:

VatBestWay
100 Queen Street West
Toronto, ON M5H 2N2
Canada

Phone: +14167406717
Business ID: 126850497